Teaching The Exceptions To The Rule...

Andy Routsis
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A colleague of mine were recently discussing employee training, and the conversation moved towards this question...

George
I understand that there are general rules that can be taught, but how do you handle the exceptions that come up from time to time?

My Response
There are always exceptions to the rule, but it is more important to teach your employees the fundamentals first... and then explain the exceptions that might apply to your application.

When you handle the teaching of an exception, it is most important that you explain why this exception occurs. 

Additional Thoughts
In most cases, an exception occurs as a result of factors such as a shortcoming in the mold or part design or possibly a need to overcome a deficiency in the processing equipment.

-Andy

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This page contains a single entry by Andy Routsis published on March 30, 2010 12:05 AM.

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